Authors, don’t you just love getting those emails from Amazon that tell you they are changing the rules?
I assume everyone got the notification about the need to change the price of your books to accommodate the differing VAT charges in different countries?
Here in the UK, VAT is 20%, and Amazon will now deduct that 20% before calculating royalty payments, so to maintain the same income from each sale, (and, if set to the minimum price for the 70% royalty, to remain eligible), we must up our prices.
Now I don’t know about you, but I’ve quite a lot going on over the next few weeks, and so I didn’t forget (this comes into force on January 1st), I went ahead and amended the price of DESPRITE MEASURES, so it didn’t drop 70% eligibility.
I then went back to what I was doing – setting up a Kindle Countdown sale for the Christmas/New Year period.
Who had forgotten the nasty little Countdown rule that says that the book’s price must have been unchanged in the preceding 30 days?
So whilst I’m able to run the sale in the US (because I only altered the UK price), I’m banned from running a concurrent one in the UK 😦
Amazon KDP help desk
Feeling rather aggrieved about this, because without the directive from Amazon to change the price, I would not be in this boat, I emailed their help desk and asked if it was possible to waive this restriction, just the once, under these one-off circumstances.
Bless them, they answer quite quickly, but it took me 3 emails to make them understand what I meant, and I don’t think I’m particularly unclear – or perhaps I’m deluding myself, but as a writer of both fiction and non-fiction, I think I have a fair handle on clarity.
Anyway, the final upshot was, that although the rep who actually understood my request thought it reasonable and asked the tech guys, it turns out that the system is too inflexible to permit it.
I’m assured that this has been escalated, as the rep felt that it should be possible to deal with this sort of individual circumstance on a case by case basis.
But it won’t help me, because the dinosaur moves too slowly.